What we do

Digital Trading offer an interactive communications service, called i-Connect, that helps Enterprise to communicate better with their customers using all of the latest Mobile, Web and Social Networking communication technologies. It is a Managed Service (SaaS) that we sell globally to Fixed and Mobile Network Operators to allow them to drive more traffic over their networks using this innovative VAS communications tool.

SMS

Send single or bulk SMS to target groups allowing direct response that feeds automatically to your database.

Mail merge

Ability to create mass printable personalised letters.

Email

Send single or bulk email to target groups allowing direct response that feeds automatically to your database.

Click2Dial

Communicate with individuals or groups over fixed line or mobile by clicking on contact details on screen.

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Today’s consumers have been empowered to communicate with each other like never before, using mobile phones, the internet and social networking which are now the norm in the developed world. Enterprises need to keep abreast of these trends and communicate with their consumers in a relevant, timely and targeted manner that harnesses the power of these new digital technologies. These digital communications tools are far more effective and economical (if they are used correctly) than any other traditional methods, and they are an ideal solution in the current economic climate. The more targeted and bespoke the communication by the enterprise to the consumer, the more effective the campaign, this means, managing and gathering customer details, building comprehensive profiles and using an array of telephony and networking services to communicate with, and engage the enterprises customers. This is called Interactive Communications.